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Online Self-Service Switch Kit

To use the Online Self-Service Switch Kit, use the handy checklist below to guide you through the switch. Print out the correspondence that you will need to alert your financial institution, billers, direct deposit providers, creditors, etc. that your accounts are changing! It's that easy!

New Account Checklist:
(Click Here for a printable version of this checklist)

Open an HNB checking account. Click here to view the variety of checking account options and choose the account that’s right for you. You can even apply online, or visit one of our 50+ branches. Be sure to take advantage of the many free services available, such as a Visa® Check Card with Visa® Extras, Web Banking, Online Bill Payment, Bounce Protection® and Telephone Banking! For overdraft protection or to set-up a recurring transfer, open a savings or money market account linked to your checking account.
Stop using your old checking account and make sure all of your outstanding checks have cleared. Destroy unused checks, deposit slips and old ATM or check cards. Be sure to leave enough funds in your account to cover any automatic payments.

Switch your direct deposit from your old account to your new account. Use our handy Change Account for Direct Deposit Request for each of your direct deposit sources (employer’s payroll department, the Social Security Administration, your retirement plan, etc.). This will change your direct deposit from these sources from your old account to your new account(s) with us. Include a new deposit slip or voided check from your new HNB/EPB account. Fill out the form, print, and mail*.

Make sure any automatic payments or withdrawals are switched to your new account (utilities, club dues, insurance, subscriptions, loan payments, etc). To do this, use the Change Account for Direct Withdrawal Request form to notify your vendors. Simply fill out a form for each biller/company, print, and mail*! Don’t forget any payments that use your old debit card account number too! Also - if you currently use an online bill payment service, remember to delete any recurring payments and reestablish your payees in our free online bill payment service.

Close your old account. Use the Account Closing Request to notify your old bank/credit union that you are closing your account, and indicate where you would like the remaining balance sent. You may choose to have a check for the remaining balance mailed to you, or you may have it sent to us, and we'll take care of the rest. It’s that easy!

 

 

*You are responsible for the accuracy of the information you provide and for mailing (sending) the letters to your affected contacts. We have no control over the amount of time it will take your contact to process your request so you should plan any interim payments accordingly.

 

 


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Page Last Modified: 11/23/2008 11:56 PM